There is No One Size Fits All with Realtors

There are good plastic surgeons and bad ones. Good mechanics and bad ones. Good plumbers and bad ones. Like every profession and industry, in real estate, there are "good ones" and "bad ones".
  In most cases it comes down to personal preference. When you are paying someone for their services, you expect a good experience in return. One would think that serviced based professionals would want to provide good service so they can capture repeat customers and referrals. We all can give examples where this hasn’t been the case.  As a full time Realtor, I have been on all sides of the spectrum. Over the years, professionally, I have learned that I am in the business to help people facilitate financial transactions that in most cases are the largest that my clients will ever take part in. Every "deal" is a big deal. I have found that I am only as good as my knowledge, resources, organization and logistics. I try to set the tone and prescient every time I have communication with my clients as well as the other professionals involved. Not every client/professional is the same. I like to think I have a pretty good read on folks, what they need from me and expect. Currently I have a buyer would likes to know every aspect of the transaction. She likes to be fully aware of every detail. I put myself in her shoes. First, she is a mother of 2 young children and a wife. She has single-handedly managed the purchase of her new home, registered her boys into new schools, packed, rented out their current house, researched building permits, made phone calls, on top of planning summer vacations an d maintaining the schedule of an active family of 4. She has a lot riding on this purchase. She has arranged for a lot of family changes. In her shoes, I’d want to know everything too! So I BCC her on all emails that involve her purchase. I take her late night panic calls. But mostly I try to calm her down. NOT as a punching bag but I calm her down with FACTS. Facts and resolution is what helps her sleep at night, and I can appreciate that.  So when you choose your professionals, make sure they understand you and what you need, cause we all need different things.   Here are a few question s I like to ask all my prospective clients to make sure we are a good fit for each other: * What is your realistic time frame? * Do you like being involved every step of the way or would you prefer me to handle most of the proceedings and loop in when necessary? * Do you know what your needs and wants are? * If you worked with a Realtor previously, were there any issues that need to be addressed? * What is your preferred from of communication – phone, email, or text? I suggest that you use the questions and have some of your own as you are interviewing your Realtor.  At the end of the day, it’s your business and you want to make sure that you are receiving the service and attention that best suits you. 


Leave a comment